No return of merchandise will be accepted without first securing a Return Merchandise Authorization (“RMA”) number provided by Rinehart Racing. Buyer must submit, in writing, evidence of purchase date, copy of invoice indicating goods purchased, reason for return, exchange or refund, and RMA number. At its sole discretion, Rinehart Racing may accept or deny the claim for return, exchange or damage.
If accepted and if the goods have not be used and are in a resalable condition, Company shall provide refund within 30 days of purchase; subject to a fifteen percent (15%) restocking fee. If the product has been installed, no refund, return or exchange shall be allowed. No refund, return or exchange is allowed after 45 days from the date of invoice.
Buyer is responsible for return freight, and must include all original packaging, materials, manuals, hardware and copy of invoice. All products returned must be securely packed and delivered to Company in an undamaged condition. Rinehart Racing may refuse or reject returned product for failure to follow the conditions set forth herein.